By placing a reservation with 303 Car Service LLC you acknowledge and agree to the following policies, terms and conditions and further authorize 303 Car Service LLC to charge your credit card in full for all charges relating to your reservation, including, but not limited to, charging your credit card in full for the reservation should you be considered a no-show or for vehicle cleaning or damage. Service is deemed rendered, whether you enter the vehicle or not, when the cancellation period is reached. 303 Car Service LLC reserves the right to refuse service to anyone at any time for any reason.
Airport Arrival Service Wait Time
On all airport arrival reservations you will be considered a no-show after 45 minutes (60 minutes for International Arrivals requiring Customs Clearance) past your flights arrival time. If you have not met your driver or contacted 303 Car Service LLC, you will be charged in full for the reservation. To avoid being charged as a no-show, do not leave your location without contacting your driver or 303 Car Service LLC at 303-515-7010.
Requests for additional stops on Airport Service, will be charged $15.00/stop plus additional mileage. Stops are a maximum of 15 minutes. Additional time will be charged at $2.00/minute.
Update of Airport Service Arrival Times
We update all flight arrival times when a correct flight number is provided, but the update is only as reliable as the information we are provided by the Airline or passengers.
Deposits
A credit card is needed to hold all reservations. 303 Car Service LLC accepts Visa, MasterCard, Discover and American Express.
Cancellation Policy
All cancellations received less than 24 hours prior to reserved pick up time will be charged the full rate quoted. The exception to the above is if your flight is cancelled by the airline.
Change Policy
Changes should not be made with your driver. All changes must be made by calling 303 Car Service LLC at 303-515-7010 or email at [email protected].
Point to Point Service
We provide up to a 15 minute grace period at pick-up before wait time charges apply at $2/minute plus 20% gratuity.
Rate Changes
All Rates are subject to audit after order completion. This audit includes actual tolls, parking fees, additional stops, etc. Minimum posted number of hours is only the minimum number of hours we will accept an order for not the final charges which will be based on the actual time used. Rates are billed, including, applicable fees and tolls, any current Fuel Surcharge(s).
Surcharges
All out of pocket charges, including, but not limited to road tolls, parking, airport fees and luggage carts will be billed to the client. There’s a sliding scale early morning fee of $15-$100 between the hours of 11:00pm – 6:00am depending on the time and location of the pick up.
Termination of any Reservation by 303 Car Service LLC
303 Car Service LLC reserves the right to terminate any reservation without refund, if the driver or 303 Car Service LLC dispatcher feels that the Renter and or Party of the Renter is putting the driver or vehicle in any danger of injury or damage. Additionally, if the Renter and or Party of the Renter are in the possession of any illegal material and or illegal substances, this service will be terminated immediately and charged at the full amount of the reservation. This is without exception. 303 Car Service LLC reserves the right to return renting party and its passenger(s) to the original pick up point or to drop the renting party at any safe location due to the above infractions.
Uncontrollable Acts, Acts of God and/or Acts of Mother Nature
303 Car Service LLC is not responsible for acts of God, acts of Mother Nature and or circumstances that are beyond our control including, but not limited to traffic congestion, road closures, accidents, flight delays, weather delays, or road closures.
Vehicle Damage/Cleaning
The Party paying for the Reservation is responsible for all damages and or cleaning charges incurred, including but not limited to: Vomit/Sickness ($300/Incident for Cleaning Fee), Burns ($500/ Incident for Replacement or Repair), Upholstery Tears ($500-1,000/1ncident for Replacement or Repair) and/or Opening a Car Door into another Vehicle or Stationary Object. Actual amount will be billed per repair fee and time out of service for the vehicle. Lost or Damaged Items: 303 Car Service LLC is not responsible for items that are left in the vehicle, lost or damaged. 303 Car Service LLC reserves the right to charge a delivery fee for returning lost items if found.
Alcohol Policy – Minors
No alcohol will be allowed in any vehicle with all passengers being under the age of 21 years old, even with parent’s permission. No exceptions. Should any alcohol be found in any vehicle, 303 Car Service LLC reserves the right to terminate the charter immediately and either return all the passengers to the original pick up point or to call the parents to pick the minors up at a specified safe location. There will be no refunds on any of the unused time.